We have a "No refund and No returns" policy. We have never had a complaint about an item or our service, only questions. We strive to meet and satisfy our customer's needs as best as possible.
We also live on the phrase "No question is a dumb question" If you have a question about one of our products, feel free to message us your question without feeling like its a ridiculous one. It may even be something we haven't addressed on our website.